Privacy and Cookie Statement
Last updated: September, 2021
In this statement we explain how we handle the personal data we receive when you order products or when you contact us.
We respect the privacy of our customers and users of our website and ensure that the personal information you provide is treated confidentially. We use your information primarily to process orders as quickly and easily as possible. For the rest, we will only in strict compliance with applicable (privacy) regulation.
Collected data
If you order via this website or send us a question you may provide us the following personal data:
- Email address
- Name and address details
- Phone number
- Financial details
We use this information for the following purposes (on the following legal ground):
- for the processing of your order (performance of agreement);
- invoicing of our products (performance of agreement);
- provision of data to third parties (accountant and tax authority) (legal obligations);
- Sending you email update (legitimate interest);
- Sending you a newsletter (consent).
In order to process your order, we may involve third parties:
- Shopify, for handling your order on our website;
- DSV for delivery of your order;
- UPS for delivery of your order;
- Mailchimp for our newsletter.
Finally, we record information (including the IP address used) for the purpose of compiling usage statistics and for the security of our website.
Third parties
We will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your information and to comply with our privacy policy.
In accordance with the GDPR, we have entered into a processing agreement with the third parties engaged by us, including the hosting service provider and others who may have access to your personal data.
Cookies
On our website we use cookies that are stored on your computer by your browser. Cookies are used in the ordering process to store information about your orders and to do a basic analysis of our visitors. We use two kinds of cookies:
- Functional cookies: these cookies are used to process your order on our website and will not be stored longer than strictly necessary.
- Anonymized analytical cookies: these cookies give us insights in who visits our website and how the website is used.
The following cookies are placed when using our website (Google) and when placing an order on this website (Shopify):
| Provider | Cookie name | Expiration | Purpose |
|---|---|---|---|
| Google Analytics | _ga | two years | This cookie is used to distinguish users. |
| Google Analytics | _gat | one minute | Used to throttle request rate. |
| Google Analytics | _gid | one day | This cookie is used to distinguish users. |
We make use of Google Analytics. Since we use the most privacy friendly settings of Google Analytics, this only places analytical cookies that collect non-personal data. We took precautions to safeguard your privacy by following the instructions regarding anonymization of the Dutch Privacy Authority. For more information see this link.
Mailchimp
We do not influence the cookies placed by Mailchimp. When you sign up for our newsletter via the button on our website, you will be requested to accept the privacy policy of Mailchimp. This policy explains what cookies Mailchimp places and how your personal data is being protected.
Social plugins
On our website we make it possible to share content with others via so-called plugins to social media. These plugins may lead to websites or content of third parties that will collect personal data.
Accessing, modifying and removing personal information
You have the right to request an overview of the personal information we have registered about you. You also have the right to request modification of incorrect personal information or the removal of your personal information. Please send such request to the email address below. We will respond to any appropriate request within the time period specified by law.
Retention period
We will retain your personal information no longer than necessary and permitted by law.
Changes
This Privacy Statement is subject to change. The changes and the most current version of the Privacy Statement can be found on this page.
International data transfer
Your personal information will be maintained on servers located in the European Union.
Contact Information
Olivier Van Herpt B.V.
Hastelweg 153
5652 CJ Eindhoven
The Netherlands
+31 630 73 55 80
[email protected]
Chamber of Commerce: 67467687