Privacy and Cookie Statement

Last updated: March, 2021

In this statement we explain how we handle the personal data we receive when you order products or when you contact us.

We respect the privacy of our customers and users of our website and ensure that the personal information you provide is treated confidentially. We use your information primarily to process orders as quickly and easily as possible. For the rest, we will only in strict compliance with applicable (privacy) regulation.

Collected data

If you order via this website or send us a question you may provide us the following personal data:

  • Email address
  • Name and address details
  • Phone number
  • Financial details

We use this information for the following purposes (on the following legal ground):

  • for the processing of your order (performance of agreement);
  • invoicing of our products (performance of agreement);
  • provision of data to third parties (accountant and tax authority) (legal obligations);
  • Sending you email update (legitimate interest);
  • Sending you a newsletter (consent).

In order to process your order, we may involve third parties:

  • Shopify, for handling your order on our website;
  • DSV for delivery of your order;
  • Mailchimp for our newsletter.

Finally, we record information (including the IP address used) for the purpose of compiling usage statistics and for the security of our website.

Third parties

We will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your information and to comply with our privacy policy.

In accordance with the GDPR, we have entered into a processing agreement with the third parties engaged by us, including the hosting service provider and others who may have access to your personal data.


Cookies

On our website we use cookies that are stored on your computer by your browser. Cookies are used in the ordering process to store information about your orders and to do a basic analysis of our visitors. We use two kinds of cookies:

  • Functional cookies: these cookies are used to process your order on our website and will not be stored longer than strictly necessary.
  • Anonymized analytical cookies: these cookies give us insights in who visits our website and how the website is used.

The following cookies are placed when using our website (Google) and when placing an order on this website (Shopify):

Provider Cookie name Expiration Purpose
Google Analytics _ga two years This cookie is used to distinguish users.
Google Analytics _gat one minute Used to throttle request rate.
Google Analytics _gid one day This cookie is used to distinguish users.
Shopify _shopify_s End of Session Shopify-analyses.
Shopify _shopify_y End of Session Shopify-analyses.
Shopify _s End of Session Shopify-analyses.
Shopify _y two years Shopify-analyses.
Shopify _shopify_d End of Session Shopify analytics.
Shopify _shopify_fs End of Session Shopify analytics.
Shopify _shopify_m 365 days Used for managing customer privacy settings.
Shopify _shopify_tm 30 min Used for managing customer privacy settings.
Shopify _shopify_tw 14 days Used for managing customer privacy settings.
Shopify _orig_referrer End of Session Track landing pages.
Shopify _landing_page End of Session Track landing pages.
Shopify _tracking_consent 365 days Track landing pages.
Shopify _shopify_sa_t End of Session Shopify analytics relating to marketing & referrals.
Shopify _shopify_sa_p End of Session Shopify analytics relating to marketing & referrals.
Shopify _secure_session_id 1 day Shopify analytics relating to marketing & referrals.
Shopify checkout 20 days Used in connection with checkout.
Shopify checkout_token 364 days Used in connection with checkout.
Shopify tracked_start_checkout 364 days Used in connection with checkout.
Shopify test_cookie 1 min Used in connection with navigation through a storefront.

Google

We make use of Google Analytics. Since we use the most privacy friendly settings of Google Analytics, this only places analytical cookies that collect non-personal data. We took precautions to safeguard your privacy by following the instructions regarding anonymization of the Dutch Privacy Authority. For more information see this link.

Shopify

Shopify is set to privacy friendly mode. This limits customer tracking by downgrading non-essential cookies to session cookies. Session cookies are generally deleted when the customer closes their browser. These cookies are essential to allow the webshops to hold your items in your cart while you are shopping the website. For more information see this link.

Mailchimp

We do not influence the cookies placed by Mailchimp. When you sign up for our newsletter via the button on our website, you will be requested to accept the privacy policy of Mailchimp. This policy explains what cookies Mailchimp places and how your personal data is being protected.

Social plugins

On our website we make it possible to share content with others via so-called plugins to social media. These plugins may lead to websites or content of third parties that will collect personal data.

Accessing, modifying and removing personal information

You have the right to request an overview of the personal information we have registered about you. You also have the right to request modification of incorrect personal information or the removal of your personal information. Please send such request to the email address below. We will respond to any appropriate request within the time period specified by law.

Retention period

We will retain your personal information no longer than necessary and permitted by law.

Changes

This Privacy Statement is subject to change. The changes and the most current version of the Privacy Statement can be found on this page.

International data transfer


Your personal information will be maintained on servers located in the European Union.

Contact Information

Olivier Van Herpt B.V.
Hastelweg 153
5652 CJ Eindhoven
The Netherlands
+31 630 73 55 80
info@oliviervanherpt.com
Chamber of Commerce: 67467687

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